Privacy Policy

Effective Date: 1st June 2025
Business Name: Fluffruff LLC
Website: www.fluffruff.com
Contact Email: support@fluffruff.com

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase from Fluffruff, we collect personal information including your name, address, email, phone number, and payment details. We also receive your IP address automatically to understand your device and browser. With your permission, we may send promotional emails about our products and updates.

SECTION 2 – CONSENT

How do you get my consent?
When you complete a purchase, verify a card, place an order, or request a return, you give us consent to collect and use your information for that purpose. For marketing, we ask for explicit consent or offer opt-out options.

How do I withdraw consent?
You may withdraw consent anytime by emailing us at support@fluffruff.com.

SECTION 3 – DISCLOSURE

We may disclose your information if required by law or if you violate our Terms of Service.

SECTION 4 – SHOPIFY

Our store is hosted on Shopify Inc. Shopify stores your data securely with firewalls and encrypted storage. Direct payment gateways are PCI-DSS compliant.

SECTION 5 – THIRD-PARTY SERVICES

We share data only with essential third-party providers such as:

  • PayPal
  • Stripe
  • Google Analytics
  • Facebook Ads

Please review their privacy policies for additional insight, especially if they operate outside your country.

SECTION 6 – SECURITY

We implement industry best practices and encrypt credit card data via SSL and AES-256 to protect your information.

SECTION 7 – COOKIES

We use cookies to improve user experience. Examples include:

  • _session_id – tracks session data
  • _shopify_visit – counts visits
  • cart – stores cart contents
  • PREF – Google Analytics preferences

You may opt out via browser settings.

SECTION 8 – AGE OF CONSENT

By using our site, you confirm you are of legal age in your region, or have consent from a guardian for any minors.

SECTION 9 – CHANGES TO THIS POLICY

We may update this policy anytime. Major changes will be posted here. If our business is acquired or merged, your data may be transferred accordingly.

SECTION 10 – YOUR RIGHTS (GDPR, CCPA & OTHER LAWS)

If you reside in the EU, California, or other privacy-law-covered regions, you have the right to:

  • Access your data
  • Rectify inaccurate info
  • Request data deletion
  • Limit or object to processing
  • Data portability
  • Withdraw consent
  • Lodge a complaint with authorities

To exercise your rights, email support@fluffruff.com.

SECTION 11 – CALIFORNIA CONSUMER PRIVACY ACT (CCPA)

If you're a California resident, you may:

  • Request to know what data we collect
  • Ask for your data to be deleted
  • Opt-out of personal data sales (we don’t sell any data)
  • Receive non-discriminatory service

Email requests to support@fluffruff.com.

SECTION 12 – PAYPAL & PAYMENT PROCESSING

When using PayPal or similar services, your data is subject to their terms, including fraud protection and secure handling. See their privacy policy for full details.

SECTION 13 – NEWSLETTERS & TRACKING

By subscribing to our newsletter, you allow us to send you updates. Some emails may include tracking pixels to analyze open and click rates. You can unsubscribe anytime.

SECTION 14 – INTERNATIONAL DATA TRANSFER

Your information may be processed or stored in countries outside your own. By using our site, you consent to such transfers.

SECTION 15 – CONTACT INFORMATION

If you have questions, wish to access your data, or file a complaint, contact:
Privacy Compliance Officer
📧 support@fluffruff.com
🌐 www.Fluffruff.com